Ubuntu
xdiagnose package

xdiagnose's shortcut launched nothing

Bug #1183771 reported by Alberto Salvia Novella
28
This bug affects 5 people
Affects Status Importance Assigned to Milestone
One Hundred Papercuts
Triaged
Low
Unassigned
xdiagnose
New
Undecided
Unassigned
xdiagnose (Ubuntu)
Triaged
Low
Unassigned
Nominated for Xenial by Alberto Salvia Novella

Bug Description

****************
HOW TO REPRODUCE
****************
- Click-on the xdiagnose icon in the dash.

*********
BEHAVIOUR
*********
- EXPECTED: xdiagnose to be launched.
- REAL: Nothing happens.

***********
WORK-AROUND
***********
- Write into the Terminal "sudo xdiagnose".
- Use "ubuntu-bug" or "apport-bug" commands instead.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: xdiagnose 3.5.1
ProcVersionSignature: Ubuntu 3.8.0-22.33-generic 3.8.11
Uname: Linux 3.8.0-22-generic x86_64
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
Date: Fri May 24 12:40:53 2013
InstallationDate: Installed on 2013-05-21 (2 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: xdiagnose
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Alberto Salvia Novella (es20490446e) wrote :
Changed in xdiagnose (Ubuntu):
importance: Undecided → Low
Changed in hundredpapercuts:
importance: Undecided → Low
assignee: nobody → Paper Cuts Ninja (papercuts-ninja)
Launchpad Janitor (janitor)
Changed in xdiagnose (Ubuntu):
status: New → Confirmed
Alberto Salvia Novella (es20490446e)
summary: - xdiagnose shortcut launched nothing
+ xdiagnose's shortcut launched nothing
Alberto Salvia Novella (es20490446e)
Changed in xdiagnose (Ubuntu):
status: Confirmed → Triaged
Changed in hundredpapercuts:
status: New → Triaged
Revision history for this message
Ma Hsiao-chun (mahsiaochun) wrote :

I think we should hide xdiagnose icon by default. What do you think Alberto?

Revision history for this message
Jo-Erlend Schinstad (joerlend.schinstad-deactivatedaccount) wrote :

This bug seems to have been fixed. When I run xdiagnose from the dash, I get an authentication dialog asking for my password. I enter it, and xdiagnose is run.

Revision history for this message
Ma Hsiao-chun (mahsiaochun) wrote :

Not working on my raring box. And even if it runs, I still feel that it is useless to end users.

Revision history for this message
Anatoly Trosinenko (anatoly-trosinenko) wrote :

Does not work on my installation of Ubuntu 13.04.

Does the file /usr/share/applications/xdiagnose.desktop correspond to the dash
entry for xdiagnose? If so, then xdiagnose is launched via [pkexec xdiagnose]
command which does not work with dash for me:
* When I launch xdiagnose using dash icon nothing happens.
* When I type [pkexec xdiagnose] into Alt-F2 dash prompt nothing happens too.
* But when I run this command from the terminal, it shows me a window asking
  for a password and launches xdiagnose succesfully.

Revision history for this message
Alberto Salvia Novella (es20490446e) wrote :

I think the "xdiagnose" icon is useless for the end user, since its usage appears to be very uncommon. Nearly any bug in X appears to be capable of being reported successfully without using this tool.

On the other hand, I have the same behaviour here as Anatoly under Ubuntu 13.04: xdiagnose only runs from the terminal.

Note that this bug, although the "xdiagnose" icon is removed, shall be fixed for the "Alf + F2" action.

Thank you

Revision history for this message
Anatoly Trosinenko (anatoly-trosinenko) wrote :

There is similar discussion about [pkexec <command>] in .desktop file and Alt-F2:
https://bugs.launchpad.net/unity/+bug/957641

Possible solution is simple wrapper script like one of GParted (/usr/bin/gparted-pkexec).
In case .desktop file will be removed it still solves problem with launching from dash.

Alberto Salvia Novella (es20490446e)
Changed in hundredpapercuts:
assignee: Papercuts Ninjas (papercuts-ninja) → nobody
Revision history for this message
warren (wkclemmons) wrote :

This bug is in Ubuntu Gnome 16.04.1 Daily
Ubuntu Gnome Desktop amd64 version 20160808

Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1183771

tags: added: iso-testing
Alberto Salvia Novella (es20490446e)
tags: added: xenial
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