HDMI port issues after ubuntu 23 upgrade

Bug #2043529 reported by Michael Forehnd
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
New
Undecided
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Bug Description

Hdmi port will not recognize external display after lunar lobster install. This issue was verified by upgrading my desktop to lunar lobster that had 22.10 previously installed. The desktop has 3 monitors working before the upgrade. After the upgrade only one monitor will work. I have attempted to trouble shoot the issue but am leaning towards a bug at this point. The thunderbolt works for displaying however I am unable to get the hdmi to recognize any connection. The port is working and was verified by windows that is dual booted on this laptop.

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-27.28-generic 6.2.15
Uname: Linux 6.2.0-27-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 545.29.02 Thu Oct 26 21:21:38 UTC 2023
 GCC version: gcc version 12.3.0 (Ubuntu 12.3.0-1ubuntu1~23.04)
ApportVersion: 2.26.1-0ubuntu2.1
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 14 18:29:03 2023
DistUpgraded: Fresh install
DistroCodename: lunar
DistroVariant: ubuntu
DkmsStatus:
 evdi/1.14.1, 6.2.0-27-generic, x86_64: installed
 nvidia/545.29.02, 6.2.0-27-generic, x86_64: installed
 rtl8812AU/#MODULE_VERSION#: added
 virtualbox/7.0.6, 6.2.0-27-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation CoffeeLake-H GT2 [UHD Graphics 630] [8086:3e9b] (prog-if 00 [VGA controller])
   Subsystem: Dell CoffeeLake-H GT2 [UHD Graphics 630] [1028:087d]
   Subsystem: Dell GP107GLM [Quadro P2000 Mobile] [1028:087d]
InstallationDate: Installed on 2023-02-21 (266 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 27c6:5395 Shenzhen Goodix Technology Co.,Ltd. Fingerprint Reader
 Bus 001 Device 002: ID 8087:0025 Intel Corp. Wireless-AC 9260 Bluetooth Adapter
 Bus 001 Device 004: ID 0c45:671d Microdia Integrated_Webcam_HD
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Precision 5530
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/usr/bin/zsh
 XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-27-generic root=UUID=47692d38-dda2-45e4-b8f9-eb478775c1fe ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/13/2023
dmi.bios.release: 1.31
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.31.0
dmi.board.name: 0CDJF9
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.31.0:bd03/13/2023:br1.31:svnDellInc.:pnPrecision5530:pvr:rvnDellInc.:rn0CDJF9:rvrA01:cvnDellInc.:ct10:cvr:sku087D:
dmi.product.family: Precision
dmi.product.name: Precision 5530
dmi.product.sku: 087D
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.114-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.4-0ubuntu1~23.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 23.0.4-0ubuntu1~23.04.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

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Michael Forehnd (mgforehand) wrote :
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