The 6.5 kernel in the 23.10 installer ISO is unable to work with an NVME drive in the laptop, and it is not possible to install Ubuntu. It might be related to Kernel bug https://bugzilla.kernel.org/show_bug.cgi?id=217802 fixed in 6.5.6.
dmesg:
[ 42.116742] nvme nvme0: controller is down; will reset: CSTS=0xffffffff, PCI_STATUS=0xffff
[ 42.116764] nvme nvme0: Does your device have a faulty power saving mode enabled?
[ 42.116769] nvme nvme0: Try "nvme_core.default_ps_max_latency_us=0 pcie_aspm=off" and report a bug
[ 42.149334] nvme0n1: I/O Cmd(0x2) @ LBA 370339840, 8 blocks, I/O Error (sct 0x3 / sc 0x71)
[ 42.149357] I/O error, dev nvme0n1, sector 370339840 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 2
[ 42.164760] nvme 0000:04:00.0: Unable to change power state from D3cold to D0, device inaccessible
[ 42.165160] nvme nvme0: Disabling device after reset failure: -19
[ 42.180818] Buffer I/O error on dev nvme0n1p7, logical block 0, async page read
$ lsb_release -rd
No LSB modules are available.
Description: Ubuntu 23.10
Release: 23.10
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: linux-image-6.5.0-9-generic 6.5.0-9.9
ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3
Uname: Linux 6.5.0-9-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CRDA: N/A
CasperMD5CheckResult: pass
CasperVersion: 1.486
CloudArchitecture: x86_64
CloudID: nocloud
CloudName: unknown
CloudPlatform: nocloud
CloudSubPlatform: seed-dir (/var/lib/cloud/seed/nocloud)
CurrentDesktop: ubuntu:GNOME
Date: Mon Oct 23 10:53:50 2023
LiveMediaBuild: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1)
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
ProcEnviron:
LANG=C.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz layerfs-path=minimal.standard.live.squashfs --- quiet splash
RelatedPackageVersions:
linux-restricted-modules-6.5.0-9-generic N/A
linux-backports-modules-6.5.0-9-generic N/A
linux-firmware 20230919.git3672ccab-0ubuntu2.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/04/2023
dmi.bios.release: 1.33
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.33.0
dmi.board.name: 0R6JFH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.33.0:bd07/04/2023:br1.33:svnDellInc.:pnPrecision5520:pvr:rvnDellInc.:rn0R6JFH:rvrA00:cvnDellInc.:ct10:cvr:sku07BF:
dmi.product.family: Precision
dmi.product.name: Precision 5520
dmi.product.sku: 07BF
dmi.sys.vendor: Dell Inc.
This change was made by a bot.