System hang after unplug/plug DP monitor with AMD W7500 card

Bug #2042912 reported by AceLan Kao
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HWE Next
New
Undecided
Unassigned
linux (Ubuntu)
Status tracked in Noble
Jammy
Invalid
Undecided
Unassigned
Mantic
In Progress
Medium
AceLan Kao
Noble
In Progress
Medium
AceLan Kao
linux-oem-6.1 (Ubuntu)
Status tracked in Noble
Jammy
In Progress
Undecided
AceLan Kao
Mantic
Invalid
Undecided
Unassigned
Noble
Invalid
Undecided
Unassigned
linux-oem-6.5 (Ubuntu)
Status tracked in Noble
Jammy
Fix Committed
Undecided
AceLan Kao
Mantic
Invalid
Undecided
Unassigned
Noble
Invalid
Undecided
Unassigned

Bug Description

[Impact]
System hangs and no external output after unplug/plug DP monitor. (AMD Radeon Pro W7500)
Observed a bunch of [Hardware Error] messages and finally amdgpu crashed.

[Fix]
AMD provides a patch to fix the issue
https://www.spinics.net/lists/amd-gfx/msg99737.html

which is included in v6.7-rc1
7f3e6b840fa8 drm/amd/pm: Fix error of MACO flag setting code

[Testcase]
1. Connect the DUT to an external DP monitor via one of the ports on the AMD graphics card
2. Boot into Ubuntu
3. Unplug the DP cable from the DUT
4. Wait for 30 seconds
5. Replug in the DP cable
6. Make sure the system doesn't hang and the external DP monitor works

[Where probles could occur]
The patch make sure MACO is supported only if BACO is supported. It creates a stricter rule for MACO to avoid MACO is enabled with BACO supports. It should be safe to apply stricter rules to enable features.

AceLan Kao (acelankao)
Changed in linux (Ubuntu Jammy):
status: New → Invalid
Changed in linux (Ubuntu Mantic):
assignee: nobody → AceLan Kao (acelankao)
status: New → In Progress
Changed in linux (Ubuntu Noble):
assignee: nobody → AceLan Kao (acelankao)
status: New → In Progress
Changed in linux-oem-6.1 (Ubuntu Jammy):
assignee: nobody → AceLan Kao (acelankao)
status: New → In Progress
Changed in linux-oem-6.1 (Ubuntu Mantic):
status: New → Invalid
Changed in linux-oem-6.1 (Ubuntu Noble):
status: New → Incomplete
status: Incomplete → Invalid
Changed in linux-oem-6.5 (Ubuntu Jammy):
assignee: nobody → AceLan Kao (acelankao)
status: New → In Progress
Changed in linux-oem-6.5 (Ubuntu Mantic):
status: New → Invalid
Changed in linux-oem-6.5 (Ubuntu Noble):
status: New → Invalid
AceLan Kao (acelankao)
tags: added: oem-priority originate-from-2033343 somerville
AceLan Kao (acelankao)
description: updated
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote :

This bug is awaiting verification that the linux-oem-6.5/6.5.0-1008.8 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-jammy-linux-oem-6.5' to 'verification-done-jammy-linux-oem-6.5'. If the problem still exists, change the tag 'verification-needed-jammy-linux-oem-6.5' to 'verification-failed-jammy-linux-oem-6.5'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: kernel-spammed-jammy-linux-oem-6.5-v2 verification-needed-jammy-linux-oem-6.5
Timo Aaltonen (tjaalton)
Changed in linux-oem-6.5 (Ubuntu Jammy):
status: In Progress → Fix Committed
AceLan Kao (acelankao)
tags: added: verification-done-jammy-linux-oem-6.5
removed: verification-needed-jammy-linux-oem-6.5
AceLan Kao (acelankao)
description: updated
Stefan Bader (smb)
Changed in linux (Ubuntu Noble):
importance: Undecided → Medium
Changed in linux (Ubuntu Mantic):
importance: Undecided → Medium
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