Ubuntu
linux package

multitouch gestures support is broken

  1. Zesty (17.04)
  2. Bug #1683447
Bug #1683447 reported by Vladimir Ustinov
28
This bug affects 5 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned
Zesty
Confirmed
Medium
Unassigned

Bug Description

After upgrading to Ubuntu 17.04 3- and 4-fingers gestures stop working. Looks like they doesn't supported any more. Why?
---
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: bob 1644 F.... pulseaudio
CurrentDesktop: Unity:Unity7
DistroRelease: Ubuntu 17.04
InstallationDate: Installed on 2017-04-17 (0 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 008: ID 0489:e095 Foxconn / Hon Hai
 Bus 001 Device 002: ID 04f2:b47f Chicony Electronics Co., Ltd
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire ES1-331
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-19-generic.efi.signed root=UUID=38e254ee-3d77-4144-90a6-a06087eba953 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
RelatedPackageVersions:
 linux-restricted-modules-4.10.0-19-generic N/A
 linux-backports-modules-4.10.0-19-generic N/A
 linux-firmware 1.164
Tags: zesty
Uname: Linux 4.10.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/30/2016
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.17
dmi.board.name: Aspire ES1-331
dmi.board.vendor: Acer
dmi.board.version: V1.17
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.17
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.17:bd11/30/2016:svnAcer:pnAspireES1-331:pvrV1.17:rvnAcer:rnAspireES1-331:rvrV1.17:cvnAcer:ct10:cvrV1.17:
dmi.product.name: Aspire ES1-331
dmi.product.version: V1.17
dmi.sys.vendor: Acer

See original description
Revision history for this message
Vladimir Ustinov (v-g-ustinov) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected zesty
description: updated
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Vladimir Ustinov (v-g-ustinov) wrote : CRDA.txt

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Vladimir Ustinov (v-g-ustinov) wrote : CurrentDmesg.txt

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Vladimir Ustinov (v-g-ustinov) wrote : IwConfig.txt

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Vladimir Ustinov (v-g-ustinov) wrote : JournalErrors.txt

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Vladimir Ustinov (v-g-ustinov) wrote : Lspci.txt

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Vladimir Ustinov (v-g-ustinov) wrote : ProcCpuinfo.txt

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Vladimir Ustinov (v-g-ustinov) wrote : ProcCpuinfoMinimal.txt

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Vladimir Ustinov (v-g-ustinov) wrote : ProcEnviron.txt

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Vladimir Ustinov (v-g-ustinov) wrote : ProcInterrupts.txt

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Vladimir Ustinov (v-g-ustinov) wrote : ProcModules.txt

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Vladimir Ustinov (v-g-ustinov) wrote : PulseList.txt

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Vladimir Ustinov (v-g-ustinov) wrote : RfKill.txt

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Vladimir Ustinov (v-g-ustinov) wrote : UdevDb.txt

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Vladimir Ustinov (v-g-ustinov) wrote : WifiSyslog.txt

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Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.11 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.11-rc7

Changed in linux (Ubuntu):
importance: Undecided → Medium
Changed in linux (Ubuntu Zesty):
status: Confirmed → Incomplete
Revision history for this message
Reece (reece) wrote :

This worked fine for me from a live 17.04 usb, but not on a system upgraded from 16.10. (Because of this, it seems unlikely that using an upstream kernel will make any difference.

Revision history for this message
Marcin Woliński (wolinski) wrote :

I have just upgraded from 16.10 to 17.04 and 3- and 4-finger taps stopped working. Two finger tap and scrolling works as previously. I’m on ASUS Zenbook.

I have tested the upstream kernel as suggested in #17 with no success — the problem exists with this kernel as well.

I have also loaded the pre-upgrade 4.8 kernel, with which multitouch used to work on 16.10, but no success there either.

My experience is different than #18: I don’t get 4-finger tap working even on a live usb 17.04.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Changed in linux (Ubuntu Zesty):
status: Incomplete → Confirmed
Revision history for this message
David Obregon Castellanos (david-obregon-s) wrote :

I have the same problem with a Dell XPS. On 16.04 was ok, and initially on 17.04 after a upgrade also was right (sometimes failed after suspend). But after an update, 3 and 4-finger gestures stopped working definitely.

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