Ubuntu one unable to connect - proxy problem?

On Tue, Jul 07, 2009 at 02:36:41PM -0000, jmarcelino wrote:
> Public bug reported:
>
> My guess is that ubuntuone client is not able to connect trough the
> proxy server
>
> ** Affects: ubuntuone-client
> Importance: Undecided
> Status: New
>

You are, unfortunately, absolutely correct: Ubuntu One does not
currently support working behind a proxy. I'm duping this to #387308,
which is the feature request for exactly that.

 duplicate 387308

I am running UNR 9.01 on Asus 701 (4G) over a http proxy on port 80 @ work. I will test the UbuntuOne Connection @ home tonight

Same computer @ home w/o proxy working well (a bit slow perhaps)

On Tue, Jul 7, 2009 at 7:38 PM, Alexander Pindarov
<email address hidden>wrote:

> I am running UNR 9.01 on Asus 701 (4G) over a http proxy on port 80 @
> work. I will test the UbuntuOne Connection @ home tonight
>
> --
> Ubuntu one unable to connect - proxy problem?
> https://bugs.launchpad.net/bugs/396575
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
João Marcelino
Núcleo de Barragens e Obras de Aterro - Departamento de Geotecnia
LNEC
Av. Brasil 101 - 1700-066- LISBOA

I have the same problem. The applet doesn't connect throught a proxy server. This is really bad, because many people face a proxy server at work, which makes ubuntu one useless for them.

I tried to install and nothing happens. The Add computer page doesn't appear in my Mozilla.

I got this exception:
2009-07-07 15:51:13,816:816.700935364 UbuntuOne.OAuthDesktop.auth There was some unknown login error '(7, "couldn't connect to host")'

It is necessary to show a message to the user like: could not connect to the Server.

Otherwise, it is impossible to know what is happens.

Attached, I added my log file. I tried 2 times in my company and in the end of the day at my place. At home, there is no proxy, so it works ok.

Thank you

I have also noticed the problem with Mozilla. You have to try several times.
Eventually it will work. It is still beta...

On Wed, Jul 8, 2009 at 7:51 AM, Patrick Santana <email address hidden> wrote:

> I tried to install and nothing happens. The Add computer page doesn't
> appear in my Mozilla.
>
> I got this exception:
> 2009-07-07 15:51:13,816:816.700935364 UbuntuOne.OAuthDesktop.auth There was
> some unknown login error '(7, "couldn't connect to host")'
>
>
> It is necessary to show a message to the user like: could not connect to
> the Server.
>
>
> Otherwise, it is impossible to know what is happens.
>
> Attached, I added my log file. I tried 2 times in my company and in the
> end of the day at my place. At home, there is no proxy, so it works ok.
>
>
> Thank you
>
> ** Attachment added: "oauth-login.log"
> http://launchpadlibrarian.net/28788099/oauth-login.log
>
> --
> Ubuntu one unable to connect - proxy problem?
> https://bugs.launchpad.net/bugs/396575
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
João Marcelino
Núcleo de Barragens e Obras de Aterro - Departamento de Geotecnia
LNEC
Av. Brasil 101 - 1700-066- LISBOA

Don't you think would be great to add a message error before?
How it works? Does someone need to say: Patrick, do this change?

Patrick

On Wed, Jul 8, 2009 at 10:50 AM, jmarcelino <email address hidden>wrote:

> I have also noticed the problem with Mozilla. You have to try several
> times.
> Eventually it will work. It is still beta...
>
> On Wed, Jul 8, 2009 at 7:51 AM, Patrick Santana <email address hidden>
> wrote:
>
> > I tried to install and nothing happens. The Add computer page doesn't
> > appear in my Mozilla.
> >
> > I got this exception:
> > 2009-07-07 15:51:13,816:816.700935364 UbuntuOne.OAuthDesktop.auth There
> was
> > some unknown login error '(7, "couldn't connect to host")'
> >
> >
> > It is necessary to show a message to the user like: could not connect to
> > the Server.
> >
> >
> > Otherwise, it is impossible to know what is happens.
> >
> > Attached, I added my log file. I tried 2 times in my company and in the
> > end of the day at my place. At home, there is no proxy, so it works ok.
> >
> >
> > Thank you
> >
> > ** Attachment added: "oauth-login.log"
> > http://launchpadlibrarian.net/28788099/oauth-login.log
> >
> > --
> > Ubuntu one unable to connect - proxy problem?
> > https://bugs.launchpad.net/bugs/396575
> > You received this bug notification because you are a direct subscriber
> > of the bug.
> >
>
>
> --
> João Marcelino
> Núcleo de Barragens e Obras de Aterro - Departamento de Geotecnia
> LNEC
> Av. Brasil 101 - 1700-066- LISBOA
>
> --
> Ubuntu one unable to connect - proxy problem?
> https://bugs.launchpad.net/bugs/396575
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu One Client: New
>
> Bug description:
> My guess is that ubuntuone client is not able to connect trough the proxy
> server
>