ubuntuone-client crashes on select

Bug #494970 reported by Joey Stanford
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu One Client
Incomplete
Medium
Guillermo Gonzalez

Bug Description

Client crashes when I select the icon. Happens with Karmic version and happens with PPA version. 100% repeatable.

ProblemType: Bug
.home.joey..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 0
Architecture: i386
CheckboxSubmission: cbd66e76023689ba0d9f5f41745564b1
CheckboxSystem: b1865df84255b8716d3bcc269ff410d1
CrashDB: ubuntuone
Date: Thu Dec 10 10:50:57 2009
DistroRelease: Ubuntu 9.10
Package: ubuntuone-client 1.1+r283-0ubuntu1~ppa1~karmic
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
SourcePackage: ubuntuone-client
ThirdParty: True
Uname: Linux 2.6.31-16-generic i686

Revision history for this message
Joey Stanford (joey) wrote :
Revision history for this message
Guillermo Gonzalez (verterok) wrote :

Hi Joey,

looks like the client metadata is broken, to be more precise the shares metadata.
Could you attach ~/.cache/ubuntuone/log/syncdaemon* files or mail them to me (or ping me on IRC)?, be aware that it might contain the name of the files & dirs under ~/Ubuntu One.

Also, in order to fix the client, I think that removing the broken metadata entry might get things working again.
Please, let me know if you want to do this :)

Regards,

Changed in ubuntuone-client:
status: New → Incomplete
assignee: nobody → Guillermo Gonzalez (verterok)
Revision history for this message
Joey Stanford (joey) wrote :
Revision history for this message
Joey Stanford (joey) wrote :

Happy to blow away everything so if you want me to play around, let me know.

Revision history for this message
Guillermo Gonzalez (verterok) wrote :

heh, let's try one thing first :)

1) quite the client
2) rm ~/.local/share/ubuntuone/syncdaemon/vm/shares/a/f/4/af4cb064-d67c-4d5d-98eb-03cb3f19670d*
3) start the client

if that doesn't work, take a look to https://answers.edge.launchpad.net/ubuntuone-client/+faq/778 in order to completely wipe all the metadata

Revision history for this message
Joey Stanford (joey) wrote :

crash.

Revision history for this message
Stuart Langridge (sil) wrote :

Joey: did Ubuntu One crash after trying Guillermo's first suggestion (removing one specific share), or did it continue to crash even after wiping all the metadata as explained in the Launchpad Answer?

Changed in ubuntuone-client:
importance: Undecided → Medium
Revision history for this message
Joey Stanford (joey) wrote : Re: [Bug 494970] Re: ubuntuone-client crashes on select

Both. I cleared the share, then the metadata. The only thing that
made it work again was me going to the web portal and deleting all my
files.

On Tue, Jan 12, 2010 at 07:49, Stuart Langridge
<email address hidden> wrote:
> Joey: did Ubuntu One crash after trying Guillermo's first suggestion
> (removing one specific share), or did it continue to crash even after
> wiping all the metadata as explained in the Launchpad Answer?
>
> ** Changed in: ubuntuone-client
>   Importance: Undecided => Medium
>
> --
> ubuntuone-client crashes on select
> https://bugs.launchpad.net/bugs/494970
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu One Client: Incomplete
>
> Bug description:
> Client crashes when I select the icon. Happens with Karmic version and happens with PPA version. 100% repeatable.
>
> ProblemType: Bug
> .home.joey..config.ubuntuone.ubuntuone.client.conf:
>  [ubuntuone]
>  connected = True
>  connect = 0
>  show_applet = 0
> Architecture: i386
> CheckboxSubmission: cbd66e76023689ba0d9f5f41745564b1
> CheckboxSystem: b1865df84255b8716d3bcc269ff410d1
> CrashDB: ubuntuone
> Date: Thu Dec 10 10:50:57 2009
> DistroRelease: Ubuntu 9.10
> Package: ubuntuone-client 1.1+r283-0ubuntu1~ppa1~karmic
> PackageArchitecture: all
> ProcEnviron:
>  LANG=en_US.UTF-8
>  SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
> SourcePackage: ubuntuone-client
> ThirdParty: True
> Uname: Linux 2.6.31-16-generic i686
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntuone-client/+bug/494970/+subscribe
>

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