Following John's steps on a 3.8 system with production data, I was able to reproduce the behavior described.
I also tried the following:
1. I set the row count to 100.
2. Did the same "Line Item - Lineitem ID - is not - 1" search and again got no result.
3. Clicked the Lineitem ID heading a couple of times to do a descending sort and got only 10 results.
A more practical example:
1. Row count set to 100.
2. In the Line Item Search tab, searched for "Line Item - Cancel Reason - is - Delayed: Backorder". No results were found.
3. Did a descending sort on Lineitem ID and got 55 results.
Since this is an issue with financial implications it would be good if this could be addressed quickly.
Following John's steps on a 3.8 system with production data, I was able to reproduce the behavior described.
I also tried the following:
1. I set the row count to 100.
2. Did the same "Line Item - Lineitem ID - is not - 1" search and again got no result.
3. Clicked the Lineitem ID heading a couple of times to do a descending sort and got only 10 results.
A more practical example:
1. Row count set to 100.
2. In the Line Item Search tab, searched for "Line Item - Cancel Reason - is - Delayed: Backorder". No results were found.
3. Did a descending sort on Lineitem ID and got 55 results.
Since this is an issue with financial implications it would be good if this could be addressed quickly.