HPLIP

Color laserjet 2605dn "Unsupported Personality"

Bug #1042331 reported by Silvio
6
This bug affects 1 person
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Bug Description

The printer is installed but print pages with message "Unsupported Personality: UNKNOWN".

URI: hp:/net/HP_Color_LaserJet_2605dn?ip=192.168.1.12
Model: HP Color LaserJet 2600n, hpcups 3.12.6, requires proprietary plugin

Revision history for this message
Silvio (silvio-sb-informatica-deactivatedaccount) wrote :

It seems the 2605dn driver is wrong or missing, I don't find it in the list.

Revision history for this message
goutam kodu (goutam-hplip) wrote :

Hi Silvio,

This could be because the plugin files are not installed for this printer. Please run command: su -c "hp-plugin" in terminal and this will install the plugins for your printer.
After this delete the printer queues in "system-config-printer" and re-setup/ re-configure the print queue by running command hp-setup <IP_Address> in terminal.

Regards,
Goutam

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