Comment 2 for bug 1042331

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goutam kodu (goutam-hplip) wrote :

Hi Silvio,

This could be because the plugin files are not installed for this printer. Please run command: su -c "hp-plugin" in terminal and this will install the plugins for your printer.
After this delete the printer queues in "system-config-printer" and re-setup/ re-configure the print queue by running command hp-setup <IP_Address> in terminal.

Regards,
Goutam