hp-systray not shown on tray
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
New
|
Undecided
|
Unassigned |
Bug Description
= My problem =
It seems that (I believe) if the printer is sleeping and I startup my computer (using wireless connection to the printer) the hp-systray actually does not appear on the bottom notification menu. It's strange since I seem it sometimes but I believe that's because the computer is not in sleeping mode.
I checked my settings and I don't have it set to 'hide' when there are no notifications. I have it set to show all the time. Why this is a problem is that if I want to scan a document remotely I cannot since I don't have access to teh systray application. I end up having to kill it and restart it again :/
= My Specs =
Ubuntu 12.04
HP OfficeJet 6700 Version
Installed latest drivers from hplip opensource
Let me know if there are any other questions or debug things I can do to help you out.
Thanks
Shane
tags: | added: ubuntu |
tags: | added: 6700 officejet |
description: | updated |
Hi,
Thanks for reporting the issue in HPLIP. To help us understand and analyze the issue please follow following things. hplipopensource .com/hplip- web/install/ install/ index.html (automatic) or hplipopensource .com/hplip- web/install/ manual/ index.html (manual, if automatic does not work)
=> Download and install the latest HPLIP release from:
http://
http://
=> run "hp-check --fix" command in the terminal if manual installation is done
=> Reconfigure print queue with the commands in the terminal mentioned below. config- printer (remove all print queues)
=> system-
=> hp-setup (It should not be run in a root mode. This command is adding print queue, make sure you select ppd name having "-ps" or "hpcups" substring)
=> hp-toolbox (running this command in the terminal will open device manager. Use it only for scan and fax. Printing should be done from application directly)
=>Try printing/scanning now.