Comment 7 for bug 609289

Paul: sorry for the rough language. It wasn't because of high temper - just lack of time.

I wanted to point out that this issue is not at the black 'n' white zone of correct -vs- wrong and that the opinion of one man (no matter how skilled) is not enough to mark this bug as invalid. That's why I emphasized the word SINGLE and not because I wanted to attack any particular typographer. I find his work very beautiful but think that readability is more important when it comes to the default font of an OS.

My company serves people with visual impairments for many years so I'm looking at the issue more from the perspective of people with low-vision than from that of the typical user. From that point of view alpha and gama are difficult to read characters because alpha can easily be mistaken for an omicron and gamma for an ni. (I've also noted that children of the first years of elementary school seem to get confused from the same characters as low-vision people but I don't have much experience there).

> If we can prove (eg. over a 3 month period with 10,000 people) that it is an issue

That's almost impossible. There aren't 10,000 Greek users of Ubuntu let alone users bellow 9 and above 60 years old. And even if we find a proper set of people some serious difficulties remain (e.g measuring "reading difficulty", collecting their feedback in a usable form).