Comment 0 for bug 1982551

Revision history for this message
Jiang (jjlblue) wrote :

Phenomenon:
After installing the driver (such as RICOH IM C6000 PS) via USB protocol, it can be printed at the first time, but after the second or multiple times, the job will be canceled.

Comment:
1.Wait a few minutes and the job still won't be printed.
2.After unplugging in and plugging in the USB cable, the job can be printed
3.The problem does not occur via network printing.
4.The problem does not occur viai network.
5.Other systems (such as Windows, Mac OS) do not have this problem.

Description: Ubuntu 18.04.5 LTS
Release: 18.04
CUPS 2.2.7

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.9
ProcVersionSignature: Ubuntu 5.4.0-122.138~18.04.1-generic 5.4.192
Uname: Linux 5.4.0-122-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.28
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Jul 22 15:43:30 2022
InstallationDate: Installed on 2022-07-05 (16 days ago)
InstallationMedia: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64 (20200806.1)
MachineType: Dell Inc. OptiPlex 3010
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-122-generic root=UUID=72470cc0-4db9-4b77-b9de-77d32b61feb5 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/16/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 042P49
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd09/16/2013:svnDellInc.:pnOptiPlex3010:pvr01:rvnDellInc.:rn042P49:rvrA02:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 3010
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.