Comment 23 for bug 1718936

Revision history for this message
Anmar Oueja (anmar) wrote : Re: [Bug 1718936] [NEW] Can't boot Artful 17.10 live images on XPS 15 (9560)

I tried it and it is the same problem as all the previous kernels I tested
(including the latest 4.13 available in Artful)

On Thursday, September 28, 2017, Kai-Heng Feng <email address hidden>
wrote:

> Please try drm-tip kernel [1].
>
> [1] http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-tip/current/
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1718936
>
> Title:
> Can't boot Artful 17.10 live images on XPS 15 (9560)
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> I usually test Ubuntu beta releases. With Artful, I haven't been able
> to boot the image on my XPS 15 (9560) Dell laptop because the boot
> process stops half way.
>
> The boot proceeds properly if I pass the "nomodeset" kernel boot
> option but that won't work because there is no more hiDPI support and
> dual display doesn't work.
>
> This has been ongoing for several weeks, around the 4.12 kernel.
> Please fix it. It would be a shame for this product not to boot Artful
> out of the box.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 17.10
> Package: linux-image-4.13.0-11-generic 4.13.0-11.12
> ProcVersionSignature: Ubuntu 4.13.0-11.12-generic 4.13.1
> Uname: Linux 4.13.0-11-generic x86_64
> ApportVersion: 2.20.7-0ubuntu1
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: ubuntu 1701 F.... pulseaudio
> CasperVersion: 1.384
> CurrentDesktop: ubuntu:GNOME
> Date: Fri Sep 22 12:38:09 2017
> LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170921)
> MachineType: Dell Inc. XPS 15 9560
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 EFI VGA
> ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi
> file=/cdrom/preseed/username.seed boot=casper quiet splash --- nomodeset
> RelatedPackageVersions:
> linux-restricted-modules-4.13.0-11-generic N/A
> linux-backports-modules-4.13.0-11-generic N/A
> linux-firmware 1.168
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 08/30/2017
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 1.5.0
> dmi.board.name: 0JHP5H
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 10
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias: dmi:bvnDellInc.:bvr1.5.0:bd08/
> 30/2017:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn0JHP5H:
> rvrA00:cvnDellInc.:ct10:cvr:
> dmi.product.family: XPS
> dmi.product.name: XPS 15 9560
> dmi.sys.vendor: Dell Inc.
>
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