Jim, that approach is not going to placate people. It's a complaint that 173 people have signed up to in less than a day. Dismissing it as 'invalid' will just enrage people, and it comes across as arrogant and unresponsive. I suggest you at least use the 'Opinion' setting, but preferably try to engage with the issue and work out what can best be done.
Jim, that approach is not going to placate people. It's a complaint that 173 people have signed up to in less than a day. Dismissing it as 'invalid' will just enrage people, and it comes across as arrogant and unresponsive. I suggest you at least use the 'Opinion' setting, but preferably try to engage with the issue and work out what can best be done.