Comment 0 for bug 2009506

Revision history for this message
Maryna Khrolenko (mkhrolenko13) wrote : PCI/internal sound card not detected

The microphone from an external device not working.
Input from an external mic can be barely noticeable, or not hearable at all.
The headset is connected by a jack port.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.19.0-35.36~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-35-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: maryna 1598 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Mar 6 17:26:30 2023
InstallationDate: Installed on 2023-02-03 (31 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/06/2022
dmi.bios.release: 1.19
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.19.0
dmi.board.name: 0GGCMJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd09/06/2022:br1.19:svnDellInc.:pnVostro3500:pvr:rvnDellInc.:rn0GGCMJ:rvrA01:cvnDellInc.:ct10:cvr:sku0A24:
dmi.product.family: Vostro
dmi.product.name: Vostro 3500
dmi.product.sku: 0A24
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2023-02-13T11:13:28.057933